When you decide to bring a production printing device into your organization, your technology provider will play a key role in both the decision-making process and in the day-to-day operation of the equipment. How much effort you put into deciding where to acquire your equipment is as critical as which production printing device you ultimately select.
Here's how to know you've chosen the right technology partner.
Not every equipment provider values training and experience, and a lack of either one will have a negative impact on your company workflows. Look for a technology solutions provider who can offer:
- Up-to-date training — Ongoing training is essential, and you'll want your production printing technicians to be well-versed in the latest equipment.
- Customer-first policies — The best solutions providers take as much time as necessary to understand your company's unique requirements. If you're being pushed into a one-size-fits-all solution, consider that a red flag.
- Implementation — Installation is a hands-on process, and you'll want your provider involved in the set-up and implementation process. Find out how much support they offer before you seal the deal.
- Response time — When your equipment is down, your critical production printing projects will come to a stand-still. Ask about service response times, remote equipment monitoring, and if they offer the convenience of online service requests.
A Productive Partnership
You want the best production printing equipment your budget can handle along with plenty of technology offerings to meet your needs. A well-rounded technology solutions provider will offer equipment from industry-leading manufacturers and a wide variety of products. They'll also provide a range of managed IT, document management, and managed print solutions to help your company improve productivity and save money.
The right production printing solutions involve more than just the right equipment. Contact us at MBM Technology Solutions to discuss your company's needs today!