MBM’s business hours are Monday through Friday 7:30 AM - 5:00 PM Eastern Time, excluding recognized holidays. Emergency and After Hours Service Calls may be placed 24 hours a day. This option is for those calls that require immediate attention.
EMERGENCY CALLS DURING BUSINESS HOURS AND AFTER HOURS
PLEASE CALL 800-261-6442
MBM’s automated phone system will prompt the caller for information and then page the technician on-call. The caller will receive a return call within 30 minutes.
Service is available in most metropolitan areas throughout the United States. MBM provides nationwide service. Emergency Service is available in most metropolitan areas, 7 days a week, 24 hours a day.
NOTE: There is a $50.00 fee per emergency call. In addition, a premium will be added to the hourly service rate charge for emergency calls.